Traffic Coordinator

Kansas City, Missouri, United States of America

Communications

2501S6

Apply now

Traffic Coordinator

Kansas City, Missouri, United States of America

Communications

2501S6

Apply now

Working at Lockton

At Lockton, we’re passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We’re active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture, you belong here.

Business unit

Founders Series

Schedule

Full-time

Lockton Benefits Offerings

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Workplace

In Office

Your Responsibilities

Description:

The Creative Services Traffic Coordinator is a pivotal role responsible for managing the flow of creative projects and ensuring operational excellence across the department. This position requires 1–5 years of hands-on experience with Adobe Workfront, with a strong preference for candidates who have supported Workfront from an administrative or operational perspective. The coordinator will serve as the primary liaison between Creative Services and internal account teams and clients, ensuring clear communication, timely delivery, and strategic alignment.

In addition to daily traffic coordination, this role includes monthly reporting and analysis, with the opportunity to make data-driven observations that influence how projects are managed and resourced. The ideal candidate will be proactive in identifying workflow trends, bottlenecks, and opportunities for optimization—helping shape the department’s approach to traffic and project management.

Key Responsibilities

Log and track incoming projects in Adobe Workfront, ensuring visibility and timely assignment
Assess team workload and assign projects to maintain balanced distribution and meet deadlines
Monitor and respond to requests from the shared department inbox, escalating as needed
Act as the face of Creative Services, representing the team in meetings and communications with internal account teams and clients
Generate and distribute monthly reports on project volume, turnaround times, and resource allocation
Analyze reporting data to identify trends, inefficiencies, and opportunities for improvement
Collaborate with leadership to influence traffic and project management strategies based on reporting insights
Support the design team by managing stakeholder expectations and facilitating clear communication
Assist with fast-turnaround projects and special initiatives during peak periods
Maintain awareness of department morale and flag potential issues to supervisors

Qualifications

Qualifications:

1–5 years of experience using Adobe Workfront, preferably in a traffic coordination or project management capacity
Administrative experience with Workfront (e.g., managing templates, workflows, reporting dashboards) strongly preferred
Familiarity with Adobe Creative Suite is a plus
Strong analytical skills with the ability to interpret data and make actionable recommendations
Excellent organizational and multitasking abilities with a proactive mindset
Strong written and verbal communication skills; able to build trust and rapport with stakeholders
Proficiency in Microsoft Word, Excel, and Outlook
Ability to work flexible hours, including short-notice overtime when needed
High level of professionalism and discretion when handling sensitive information
Demonstrated ability to work collaboratively and foster a team-oriented environment

Equal Opportunity Statement

Lockton Companies is proud to provide everyone an equal opportunity to grow and advance. We are committed to an inclusive culture and environment where our people, clients and communities are treated with respect and dignity.

At Lockton, supporting diversity, equity and inclusion is ingrained in our values, and we believe that we are at our best when we fully embrace everyone. We strive to cultivate a caring culture that learns from, celebrates and thrives because of our breadth of differences. As such, we recognize that recruiting, developing and retaining people with diverse backgrounds and experiences is vital and enabling our people to thrive personally and professionally is critical to our long-term success.

About Lockton

Lockton is the largest privately held independent insurance brokerage in the world. Since 1966, our independence has allowed us to serve our clients, take care of our people and give back to our communities. As such, our 13,100+ Associates doing business in over 155 countries are empowered to do what’s right every day.

At Lockton, we believe in the power of all people. You belong at Lockton.

How We Will Support You

At Lockton, we empower you to be true to yourself in all that you do. Your success is our success, and we provide opportunities to help you grow and create a rewarding career path, however you envision it.

We are ready to meet you where you are today, and as your needs change over time. In addition to industry-leading health insurance, we offer additional options to support your overall health and wellbeing.

Learn more about your Lockton experience

No Agencies Please

Any Employment Agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of Lockton Companies, Inc. Lockton Companies will have the right to hire that applicant at its discretion and without any fee owed to the submitting Employment Agency, person or entity. Employment Agencies, who have fee Agreements with Lockton Companies must submit applicants to the designated Lockton Companies Employment Coordinator to be eligible for placement fees.