International Client Advisor
Dallas, Texas, United States of America
Client Services
260113
Working at Lockton
At Lockton, we’re passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We’re active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture, you belong here.
About the Position
Houston
Your Responsibilities
- Supports the management of a dedicated book of global business in partnership with the Global Solutions Client Executive
- Builds and maintains strong relationships with global clients, developing an understanding of their insurance needs and requirements
- Stays informed on industry and global economic trends to contribute insights and support client recommendations
- Assists in the execution and delivery of global service strategies to ensure client needs are met consistently across regions
- Partners with senior team members to support market engagement and negotiation processes
- Coordinates and supports the renewal process, ensuring timelines and deliverables are met
- Collaborates with Client Managers, Analysts, and global servicing teams to ensure seamless account execution
- Supports communication and coordination across countries, helping to maintain strong local market relationships
- Assists in monitoring carrier performance and service delivery across the global program
- Contributes to new business and cross-selling opportunities within existing accounts
Qualifications
- Bachelor’s degree in Business, International Affairs, or equivalent education and/or experience.
- Minimum of 7 years of experience of Commercial Property and Casualty coverages and services or commensurate insurance industry knowledge through business experience and/or course work; international experience a plus.
- Flexibility to travel by automobile and aircraft with overnight stays.
- Proven ability to organize and manage time efficiently to prioritize heavy workloads in order to meet all time-sensitive deadlines.
- Demonstrated aptitude for understanding and quickly executing oral and written instruction.
- Demonstrated understanding of when to proceed alone and when to involve the account executive, unit manager, and/or others.
- Ability to communicate clearly and professionally and develop strong client relationships.
- Demonstrated professional, tactful negotiation, and persuasion skills to achieve objectives.
- Firm grasp of the English language with above-average verbal, written, and interpersonal skills to interact with Associates and clients at all levels of responsibility.
- Working knowledge of Microsoft Word, Excel, and Outlook; and similar applications including use of spreadsheet applications and formula calculations.
- Knowledge of foreign language(s) and/or experience working/traveling overseas a plus.
- Ability to work outside of normal business hours as needed.
- Legally able to work in the United States.
Equal Opportunity Statement
Lockton Companies is proud to provide everyone an equal opportunity to grow and advance. We are committed to an inclusive culture and environment where our people, clients and communities are treated with respect and dignity.
At Lockton, supporting diversity, equity and inclusion is ingrained in our values, and we believe that we are at our best when we fully embrace everyone. We strive to cultivate a caring culture that learns from, celebrates and thrives because of our breadth of differences. As such, we recognize that recruiting, developing and retaining people with diverse backgrounds and experiences is vital and enabling our people to thrive personally and professionally is critical to our long-term success.
About Lockton
Lockton is the largest privately held independent insurance brokerage in the world. Since 1966, our independence has allowed us to serve our clients, take care of our people and give back to our communities. As such, our 13,100+ Associates doing business in over 155 countries are empowered to do what’s right every day.
At Lockton, we believe in the power of all people. You belong at Lockton.
How We Will Support You
At Lockton, we empower you to be true to yourself in all that you do. Your success is our success, and we provide opportunities to help you grow and create a rewarding career path, however you envision it.
We are ready to meet you where you are today, and as your needs change over time. In addition to industry-leading health insurance, we offer additional options to support your overall health and wellbeing.
No Agencies Please
Any Employment Agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of Lockton Companies, Inc. Lockton Companies will have the right to hire that applicant at its discretion and without any fee owed to the submitting Employment Agency, person or entity. Employment Agencies, who have fee Agreements with Lockton Companies must submit applicants to the designated Lockton Companies Employment Coordinator to be eligible for placement fees.
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