Account Manager
Birmingham, Alabama, United States of America
Client Services
26014K
Working at Lockton
At Lockton, we’re passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We’re active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture, you belong here.
About the Position
Lockton is seeking a driven, client-focused professional to join our Energy team. This role is designed to flex across experience levels, making it a strong fit for both early-career professionals and those with prior insurance or client service experience. At Lockton, we’re Uncommonly Independent—and we’re looking for a self-starter who brings initiative, curiosity, and a proactive approach to client service.
Your Responsibilities
As an Account Manager, you will partner with Account Executives and team members to support and manage an Energy portfolio. You will play a key role in delivering high-quality service, building client relationships, and driving day-to-day account management activities while developing technical expertise in commercial insurance. Depending on experience level, you will take on increasing ownership of accounts, client interactions, and strategic responsibilities.
Key Responsibilities
- Support the management of an assigned book of Energy accounts in partnership with senior team members
- Build and maintain strong client, carrier, and internal relationships through responsive, professional service
- Serve as a day-to-day contact for client needs, demonstrating discretion, accountability, and a proactive mindset
- Assist with renewal processes, including data gathering, submission preparation, and proposal development
- Review policies, quotes, binders, and endorsements for accuracy and completeness
- Coordinate with carriers to support quoting and renewal negotiations
- Support new business onboarding, including account setup and documentation collection
- Assist with preparation of client-facing materials, reports, and presentations
- Maintain accurate account documentation and policy records throughout the lifecycle
- Contribute to contract reviews and support coverage analysis
- Stay informed on industry trends and market developments impacting clients
Qualifications
- Bachelor’s degree in Risk Management, Business, Finance, or related field (or equivalent experience)
- 0–3+ years of experience in insurance, business, or client service
- Self-starter with the ability to take initiative and manage responsibilities independently
- Strong interpersonal skills with the ability to manage client relationships with professionalism, discretion, and sound judgment
Excellent written and verbal communication skills
- Strong organizational and time-management abilities with attention to detail
- Analytical mindset with problem-solving and critical-thinking skills
- Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook)
Equal Opportunity Statement
Lockton Companies is proud to provide everyone an equal opportunity to grow and advance. We are committed to an inclusive culture and environment where our people, clients and communities are treated with respect and dignity.
At Lockton, supporting diversity, equity and inclusion is ingrained in our values, and we believe that we are at our best when we fully embrace everyone. We strive to cultivate a caring culture that learns from, celebrates and thrives because of our breadth of differences. As such, we recognize that recruiting, developing and retaining people with diverse backgrounds and experiences is vital and enabling our people to thrive personally and professionally is critical to our long-term success.
About Lockton
Lockton is the largest privately held independent insurance brokerage in the world. Since 1966, our independence has allowed us to serve our clients, take care of our people and give back to our communities. As such, our 13,100+ Associates doing business in over 155 countries are empowered to do what’s right every day.
At Lockton, we believe in the power of all people. You belong at Lockton.
How We Will Support You
At Lockton, we empower you to be true to yourself in all that you do. Your success is our success, and we provide opportunities to help you grow and create a rewarding career path, however you envision it.
We are ready to meet you where you are today, and as your needs change over time. In addition to industry-leading health insurance, we offer additional options to support your overall health and wellbeing.
No Agencies Please
Any Employment Agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of Lockton Companies, Inc. Lockton Companies will have the right to hire that applicant at its discretion and without any fee owed to the submitting Employment Agency, person or entity. Employment Agencies, who have fee Agreements with Lockton Companies must submit applicants to the designated Lockton Companies Employment Coordinator to be eligible for placement fees.
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