Benefits Operations Specialist
Kansas City, Missouri, United States of America
Administration
24029V
Benefits Operations Specialist
Kansas City, Missouri, United States of America
Administration
24029V
Working at Lockton
At Lockton, we’re passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We’re active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture, you belong here.
Business unit
Founders Series
Schedule
Full-time
Job type
Standard
Workplace
In Office
Your Responsibilities
Major Responsibilities:
- Support all of Kansas City, Omaha, Minneapolis, Des Moines, and Michigan benefits operations, including administrative duties to support day-to-day operational activities.
- Assist each benefit practice areas with projects and administrative tasks.
General Duties Include:
- Revenue, Expense and Records management:
- Revenue and Expense review, tracking, analyzing and benchmarking
- Identify revenue errors and resolve.
- Manage client invoicing with our Business Resource Group and Accounts Receivable.
- Manage vendor invoices with Operating Payables for all third parties.
- All aspects of new business onboarding and implementation.
- Database management client benefit data, mailing lists, alerts, other distribution lists.
- Implementing “best practices” and recommend methods for handling workflow.
- Assist specialty practices with projects including, but not limited to, templates, pivot tables, benchmarking and data entry.
- Provide administrative support for benefits practice areas including extensive work in Microsoft Office Products and can quickly learn internal programs.
- Coordinate with other business service groups (IT, Office Services, Creative Services, Facilities, Legal, Licensing, and Accounting/Finance)
- Supporting technology tools, performing administrative functions, minor troubleshooting and training.
Benefits Operations Specialist Job Responsibilities:
- Strong oral and written communication skills essential.
- Reliable in handling confidential information with the upmost discretion.
- Advanced skill in Microsoft Office products, skill with Excel vital to this role.
- Must have the ability to build good working relationships with all team members, Associates, Producers and internal/external clients.
- Must be a team player that can work well with other and maintain a positive attitude amidst many tasks and priorities.
- Must have ability to resolve issues in a creative, diplomatic manner with little disruption to daily operations.
- Must always consistently demonstrate “WE LIVE SERVICE!” customer service excellence, both with internal and external customers, co-workers and vendors.
#LI-SS1
Qualifications
Essential Requirements:
- Bachelor’s degree or minimum of five years’ experience in administrative, operations or corporate environment in similar role required.
- Requires knowledge of accounting, billing, contracts, auditing, and reconciliations.
- Financial acumen.
- Extremely strong attention to detail.
- Quality minded.
- Ability to understand the inner workings of our organization.
- Handle tight deadlines and can prioritize accordingly.
- Demonstrates the ability to handle a high volume of interruptions with grace.
- Knowledge and/or experience in supporting employee benefits preferred.
- Experience working with technology applications and security administration desired.
- Ability to recognize issues, think analytically and to “problem solve” essential.
- Capable of reviewing multiple platforms to create a full story.
- Very strong organizational skills and the ability to balance and prioritize, completing demands concurrently to successful completion required.
Equal Opportunity Statement
Lockton Companies is proud to provide everyone an equal opportunity to grow and advance. We are committed to an inclusive culture and environment where our people, clients and communities are treated with respect and dignity.
At Lockton, supporting diversity, equity and inclusion is ingrained in our values, and we believe that we are at our best when we fully embrace everyone. We strive to cultivate a caring culture that learns from, celebrates and thrives because of our breadth of differences. As such, we recognize that recruiting, developing and retaining people with diverse backgrounds and experiences is vital and enabling our people to thrive personally and professionally is critical to our long-term success.
About Lockton
Lockton is the largest privately held independent insurance brokerage in the world. Since 1966, our independence has allowed us to serve our clients, take care of our people and give back to our communities. As such, our 10,000+ Associates doing business in over 100 countries are empowered to do what’s right every day.
At Lockton, we believe in the power of all people. You belong at Lockton.
How We Will Support You
At Lockton, we empower you to be true to yourself in all that you do. Your success is our success, and we provide opportunities to help you grow and create a rewarding career path, however you envision it.
We are ready to meet you where you are today, and as your needs change over time. In addition to industry-leading health insurance, we offer additional options to support your overall health and wellbeing.
No Agencies Please
Any Employment Agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of Lockton Companies, Inc. Lockton Companies will have the right to hire that applicant at its discretion and without any fee owed to the submitting Employment Agency, person or entity. Employment Agencies, who have fee Agreements with Lockton Companies must submit applicants to the designated Lockton Companies Employment Coordinator to be eligible for placement fees.
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