Project Manager, Operations

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Dallas, Texas, United States of America

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Administration

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2500IY

Apply now

Project Manager, Operations

Location Icon

Dallas, Texas, United States of America

Bag Icon

Administration

Profile Icon

2500IY

Apply now
Working at Lockton

At Lockton, we’re passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We’re active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture, you belong here.

Secondary locations

Plano

Business unit

Lockton-Dunning Series

Schedule

Full-time

Lockton Benefits Offerings

Click Here

Workplace

Hybrid

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Your Responsibilities

Fueled by our success and expanding business opportunities, we are seeking a detail-oriented and proactive Project Manager to support the execution of key operational and business initiatives. This role will assist in managing projects, tracking progress, and ensuring alignment with company goals. The ideal candidate will have strong organizational skills, the ability to collaborate across teams, and a drive for continuous improvement. If you are a results-driven professional with a passion for excellence and innovation, Lockton wants to hear from you.

Project Management
•    Assist in managing projects, ensuring timely execution and alignment with operational and business objectives.
•    Support in defining project scope, objectives, timelines, and deliverables.
•    Maintain project plans, track milestones, and flag risks to ensure smooth execution.
•    Facilitate team meetings, document action items, and follow up on outstanding tasks.

Operational & Strategic Support
•    Support the execution of strategic initiatives, process improvements, and operational priorities.
•    Gather and analyze data to identify trends, risks, and opportunities for process optimization.
•    Assist in identifying operational challenges and implementing solutions for efficiency.
•    Maintain discretion and confidentiality when handling sensitive business information.

Cross-Functional Collaboration
•    Work closely with department teams to drive operational efficiency and execute company-wide initiatives.
•    Coordinate communication between teams, ensuring clarity on project expectations and deliverables.
•    Assist in organizing and structuring cross-functional projects to drive efficiency.

Data Analysis & Reporting
•    Track and analyze key performance indicators (KPIs) to measure project success.
•    Develop reports and dashboards to monitor project performance.
•    Provide insights based on data analysis to support strategic decision-making.
•    Identify and escalate trends, risks, and opportunities that may impact business operations.

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Qualifications

•    Bachelor’s degree in Business Administration, Operations Management, or a related field
•    2+ years of experience in project management, focusing on operations or process improvement
•    Familiarity with healthcare/employee benefits insurance datasets and terminology a plus
•    Exposure to managing cross-functional projects and working with diverse teams
•    Highly organized with the ability to manage competing priorities effectively
•    Able to prioritize workload and meet deadlines 
•    Strong analytical and critical thinking skills to identify and resolve challenges
•    Adaptable and flexible in response to evolving business needs and shifting priorities
•    High level of professionalism, with the ability to handle sensitive business information discreetly and confidentially 
•    Excellent written and verbal communication skills, with the ability to coordinate across teams
•    Able to work with minimal supervision
•    PMP (Project Management Professional) or similar certification a plus
•    Hands-on experience and proficiency using project management tools (Smartsheet experience preferred)
•    Experience with data analysis and performance measurement tools (Alteryx and Power BI experience preferred)
•    Proficient with Microsoft 365 for Enterprise applications, including Microsoft Teams, Word, Excel, and PowerPoint

Equal Opportunity Statement

Lockton Companies is proud to provide everyone an equal opportunity to grow and advance. We are committed to an inclusive culture and environment where our people, clients and communities are treated with respect and dignity.

At Lockton, supporting diversity, equity and inclusion is ingrained in our values, and we believe that we are at our best when we fully embrace everyone. We strive to cultivate a caring culture that learns from, celebrates and thrives because of our breadth of differences. As such, we recognize that recruiting, developing and retaining people with diverse backgrounds and experiences is vital and enabling our people to thrive personally and professionally is critical to our long-term success.

About Lockton

Lockton is the largest privately held independent insurance brokerage in the world. Since 1966, our independence has allowed us to serve our clients, take care of our people and give back to our communities. As such, our 10,000+ Associates doing business in over 100 countries are empowered to do what’s right every day.

At Lockton, we believe in the power of all people. You belong at Lockton.

How We Will Support You

At Lockton, we empower you to be true to yourself in all that you do. Your success is our success, and we provide opportunities to help you grow and create a rewarding career path, however you envision it.

We are ready to meet you where you are today, and as your needs change over time. In addition to industry-leading health insurance, we offer additional options to support your overall health and wellbeing.

Learn more about your Lockton experience

No Agencies Please

Any Employment Agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of Lockton Companies, Inc. Lockton Companies will have the right to hire that applicant at its discretion and without any fee owed to the submitting Employment Agency, person or entity. Employment Agencies, who have fee Agreements with Lockton Companies must submit applicants to the designated Lockton Companies Employment Coordinator to be eligible for placement fees.

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