Sr. Tableau Admin/Reliability Engineer
Kansas City, Missouri, United States of America
Information Technology
25008C
Sr. Tableau Admin/Reliability Engineer
Kansas City, Missouri, United States of America
Information Technology
25008C
Working at Lockton
At Lockton, we’re passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We’re active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture, you belong here.
Business unit
Lockton Management, LLC
Schedule
Full-time
Lockton Benefits Offerings
Click Here
Workplace
Hybrid
Your Responsibilities
What’s the role and Key responsibilities:
- Lead and support Data Platforms(Lockton Cloud) and Analytics tools Infrastructure Reliability
- Combines software and systems engineering to build and run large-scale, massively distributed services and infrastructures
- Ensure the data, services and infrastructures are reliable, fault-tolerant, efficiently scalable and cost-effective
- Primarily supports Lockton's Analytics Sites(Tableau, PowerBI, Alation) and expands on to overall Lockton Data Platforms between Cloud and OnPrem
- Run the CI/CD infrastructure production environment by monitoring availability and taking a holistic view of system health
- Manage the services and tools that provide the foundation for an intuitive and engaging developer experience to increase productivity and product quality
- Operationalize enterprise grade cloud computing services and tools that are secure, fast, scalable, highly available and reliable
- Guide in architecting solutions for highly reliable, available, scalable and secure infrastructure systems
- Manage day to day issues including daily health checks of applications and processes, working closely with end users, development staff and Infrastructure teams, to prioritize and resolve and/or mitigate outages
- Ensures information controls, back-up and recovery strategies are in place across all environments
Implement continuous process improvement, including but not limited to policy, procedures, and production monitoring - Help in identifying, coordinating, and implementing initiatives/projects and activities that create efficiencies and optimize technical processing
- Develop and maintain relationships with technical staff, end users and clients
The Successful Applicant- Technical Knowledge, Key skills and experience required for the successful candidate:
- Assist with the administration and maintenance of Analytics tools(Tableau/PowerBI) Infrastructure, user management, access controls, and security
- Support the implementation of Tableau Server best practices and ensure compliance with data governance policies
- Monitor server performance, troubleshoot issues, and optimize Tableau Server configurations for optimal efficiency and reliability
- Assist in managing user permissions and access levels, ensuring appropriate access to reports, dashboards, and data sources
- Contribute to documentation and knowledge-sharing efforts related to Tableau Server administration processes and procedures
- Stay updated with the latest Tableau Server features, functionalities, and industry trends, and make recommendations for process improvements
- Provide technical support and assistance to Tableau Server users, troubleshooting issues and resolving user inquiries
- Plan, manage, and oversee all aspects of a Production Environment for Data Platforms
- Define strategies for Application Performance Monitoring, Unit Cost and Chaos Engineering aspects
- Ability to understand MTTR, SLO, SLA, SLI definitions and apply them to services
- Respond to Incidents and improvise platform based on feedback and measure the reduction of incidents over time
- Maintain services once they are live by measuring and monitoring availability, latency and overall system health
Scale systems sustainably through mechanisms like automation, and evolve systems by pushing for changes that improve reliability and velocity - Technical expertise and experience with Azure Cloud, Databricks, Unity Catalog will be great add
- Build, monitor, troubleshoot complex data infrastructure at scale
- Support the continuous development and deployment of multi service analytics applications
- Develop tools and processes to automate the management of our systems and data - Collaborate with vendors on feature requests to enhance platform value
Qualifications
- Good communication and presentation skills
- Highly driven, energetic, flexible, resourceful & ability to multitask
- Clarity of thoughts and vision
- Ability to ideate and bring solutions to the table
- Adherence to timelines, without sacrificing the quality of output
- Hands-on and detail-oriented, with a strong ability to coordinate across different Geographies and with different stakeholders at Exec and Director levels
Academics:
- Graduate (Bachelor's) degree in Engineering, Computer Science, Management Information Systems, or related
- Tableau Server Certified Associate or similar certification is a plus.
- Strong exposure to Databases and data structures of cloud-based technologies
Career progression:
- Receive ongoing support and funding towards your personal learning and development, including coverage for relevant courses and certifications in data related fields.
- Lockton prides itself on offering outstanding career progression programmes for those who wish to progress in their field of interest, be it in a Technical or Leadership capacity.
Equal Opportunity Statement
Lockton Companies is proud to provide everyone an equal opportunity to grow and advance. We are committed to an inclusive culture and environment where our people, clients and communities are treated with respect and dignity.
At Lockton, supporting diversity, equity and inclusion is ingrained in our values, and we believe that we are at our best when we fully embrace everyone. We strive to cultivate a caring culture that learns from, celebrates and thrives because of our breadth of differences. As such, we recognize that recruiting, developing and retaining people with diverse backgrounds and experiences is vital and enabling our people to thrive personally and professionally is critical to our long-term success.
About Lockton
Lockton is the largest privately held independent insurance brokerage in the world. Since 1966, our independence has allowed us to serve our clients, take care of our people and give back to our communities. As such, our 10,000+ Associates doing business in over 100 countries are empowered to do what’s right every day.
At Lockton, we believe in the power of all people. You belong at Lockton.
How We Will Support You
At Lockton, we empower you to be true to yourself in all that you do. Your success is our success, and we provide opportunities to help you grow and create a rewarding career path, however you envision it.
We are ready to meet you where you are today, and as your needs change over time. In addition to industry-leading health insurance, we offer additional options to support your overall health and wellbeing.
No Agencies Please
Any Employment Agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of Lockton Companies, Inc. Lockton Companies will have the right to hire that applicant at its discretion and without any fee owed to the submitting Employment Agency, person or entity. Employment Agencies, who have fee Agreements with Lockton Companies must submit applicants to the designated Lockton Companies Employment Coordinator to be eligible for placement fees.
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At Lockton, we believe the future of our industry starts with the next generation of professionals. That is why we are dedicated to creating meaningful opportunities for early career talent, with hands-on learning, career development, and a culture that values fresh perspectives. This commitment has earned us a 2025 Early Talent Award from Handshake, the leading early career community in the U.S. With over 750,000 employers on the platform, we are honored to be recognized as one of the top organizations in the insurance industry. As the world’s largest privately held insurance brokerage, we empower our Associates to make an impact from day one. Whether through internships or full-time roles, our early career professionals contribute to innovative solutions for clients while also giving back to their communities. The Handshake Early Talent Awards (ETAs) celebrate companies that are shaping the future of work, and we’re proud to be among them. If you’re looking for a place where you can launch your career and grow with purpose, connect with Lockton on Handshake and explore opportunities on our Careers site. You belong here. You belong at Lockton.
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In Texas, Houston enjoyed a delightful lunch at Lucille's and a tour of the Houston Museum of African American Culture, immersing themselves in the rich cultural heritage of the Black community. Meanwhile, Dallas and Plano hosted trivia and lunch events, creating opportunities for learning and connection. Black History Month 2025 has been a powerful reminder of the strength that comes from embracing diversity and fostering an inclusive environment. As we move forward, we remain committed to celebrating and uplifting the voices and contributions of the Black community, not just during Black History Month but every month of the year.
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